Privacy Policy Statement

This policy describes how norcasilion.com collects, uses, and protects your personal information in compliance with Australian law.

Information We Collect

We collect only information necessary to provide and improve our services.

• Contact details, such as your name, email address, and phone number, when you communicate with us.
• Technical data, including device type, browser, and IP address, collected automatically for security and analytics.
• Usage data, such as pages visited and actions taken on our website, to improve user experience.
• Any other information you voluntarily provide in forms or communications.

How We Use Your Data

Your information is used solely for service delivery, communication, and compliance.

• Respond to inquiries and provide requested services or information.
• Enhance website functionality, security, and user experience.
• Conduct analytics and internal reporting to support service improvement.
• Fulfill legal obligations and regulatory requirements as needed.

Legal Basis for Processing

Data is processed under legal bases set by Australian regulations.

We process your information to fulfill contractual obligations, comply with legal requirements, and serve legitimate business interests in providing secure, value-driven financial planning services.

Information Sharing

We do not sell your personal information. Sharing is limited and only as described here.

• With service providers who support our operations, under strict confidentiality agreements.
• When required by law or regulatory authorities in Australia.
• If necessary for the protection of rights, property, or safety of clients, staff, or the public.

Data Security

We use secure systems, access controls, and regular reviews to protect your information against unauthorized access, disclosure, or loss. However, no system can be completely secure, so we encourage you to contact us with any concerns.

Your Rights

You have access, correction, and complaint rights regarding your data.

• Request access to your personal information held by us.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to regulatory obligations.
• Lodge a complaint with the Australian privacy regulator if needed.

Cookies and Tracking

Cookies and similar technologies are used for functionality, analytics, and security purposes in accordance with our Cookie Policy.

See Cookie Policy See Cookie Policy

Contact Us

Reach out to our team for privacy questions or to exercise your rights.

Policy Changes

We may update this Privacy Policy from time to time. Continued site use implies acceptance of any changes.